This Refund & Cancellation Policy ("Policy") outlines the terms and conditions governing refunds and cancellations for the Restaurant Management System SaaS Software ("Software") provided by Xobo Digitex Private limited. ("Provider," "we," or "us"). By using our Software, you agree to comply with this Policy.

Refunds

a. Subscription Fees: We offer a refund of subscription fees in the following circumstances:

i. Within the first 7 days of the initial subscription purchase, if you are not satisfied with the Software's performance and have not violated any terms of the agreement.

• ii. In case of technical issues or major disruptions in the Software's functionality, provided that the issue is solely attributable to the Software and not caused by factors beyond our control.

b. Third-Party Services: We do not provide refunds for any third-party services or integrations associated with the Software. Refunds for such services are subject to the terms and conditions of the respective third-party providers.

Cancellations

• a. You may cancel your subscription to the Software at any time by following the cancellation procedure provided by the Provider. The cancellation will be effective on the next billing cycle.

No Partial Refunds

• a. We do not provide partial refunds for unused portions of a subscription period.

Procedure for Refund or Cancellation Requests

• a. To request a refund or cancellation, you must contact our support team through the designated channels provided on our website or in the Software. Please include your account information and the reason for your request.

Termination

• a. We reserve the right to terminate or suspend your access to the Software in the event of a violation of our Terms and Conditions or any abusive or fraudulent activity, without providing a refund.

Changes to the Policy

• a. We reserve the right to modify or update this Policy at any time. Any changes will be effective immediately upon posting the updated Policy on our website or notifying you through the Software. It is your responsibility to review this Policy periodically.

Contact Us

• If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact us at hello@xoboin

By using the Restaurant Management System SaaS Software, you acknowledge that you have read and understood this Refund & Cancellation Policy and agree to its terms and conditions.