Increase Direct Bookings
and Guest Loyalty
Deliver 5-star digital concierge services, automate check-ins, and upsell amenities seamlessly using WhatsApp. Bypass OTA fees by turning guests into direct loyalists.
Pre-arrival Check-in Complete
Guest selected a room upgrade
What Changes With XOBO?
The difference between a generic stay and a personalized guest experience.
More Direct Bookings
Engage past guests with personalized seasonal offers directly on WhatsApp, bypassing OTA commissions.
Higher Room Revenue
Automatically pitch room upgrades and spa packages before the guest even arrives.
Digital Concierge
Let guests order room service, request fresh towels, and ask for recommendations instantly via chat.
Stop Losing Margin to OTAs.
A great stay isn't enough anymore. If you don't engage your guests before, during, and after their stay, they'll simply book their next trip through a third-party app.
- High OTA Dependence: Paying heavy commissions because guests re-book through third parties.
- Missed Upsell Opportunities: Failing to offer spa or dining upgrades when guests are most receptive.
- Friction in Service: Guests find calling the reception inconvenient compared to simply texting.
- Uncaptured Feedback: Learning about a bad experience only after a damaging public review is posted.
- Disconnected Marketing: Sending generic emails that guests never open instead of personalized offers.
Owning the guest relationship is the key to hotel profitability.
XOBO helps you build direct loyalty by providing a modern, conversational guest experience on the platform they already use daily.
Drive Direct Revenue
Hotels engaging guests via WhatsApp see a significant lift in in-house spending and direct re-bookings.
A Digital Concierge in Every Guest's Pocket
Transform the guest experience with seamless, instant, and personalized communication from booking to checkout.
Booking Confirmations
Instant Reassurance
Send instant booking confirmations, modifications, and payment receipts directly to guests on WhatsApp.
Digital Concierge
5-Star Service
Allow guests to request room service, housekeeping, or local recommendations simply by texting a WhatsApp number.
Automated Upselling
Boost RevPAR
Automatically offer room upgrades, spa treatments, or dining packages prior to check-in to maximize revenue per guest.
Guest Feedback
Protect Your Ratings
Request feedback post-checkout. Resolve complaints privately and direct happy guests to leave glowing reviews on TripAdvisor.
Loyalty Campaigns
Increase Direct Bookings
Send personalized holiday offers and exclusive discounts to past guests, encouraging them to book directly instead of through OTAs.
Smart Linktree
Digital Directory
Create a central hub for your hotel's amenities menu, local guides, and Wi-Fi login info for easy guest access.
QR Codes in Rooms
Seamless Interaction
Place QR codes in rooms. Guests scan to order food, book spa appointments, or contact reception instantly via WhatsApp.
Automated Check-in
Smooth Arrivals
Send a pre-arrival message allowing guests to upload IDs and complete registration details before they even step into the lobby.
Manage Everything with our PMS & Channel Manager
Connect your front desk, housekeeping, and online distribution channels in one powerful platform. Avoid double bookings and maximize your occupancy rates automatically.
Get Started in Four Simple Steps
Connect
Integrate with your property management system to sync guest data seamlessly.
Customize
Design pre-arrival campaigns, in-stay concierge menus, and post-stay feedback requests.
Engage
Automate booking confirmations, handle guest requests via chat, and upsell amenities efficiently.
Grow
Increase direct bookings, improve guest satisfaction scores, and build long-term loyalty.
Exceptional Hospitality Demands Exceptional Communication.
Empower your staff, delight your guests, and drive direct revenue growth with XOBO's WhatsApp automation for hotels.