Streamline Support
and Client Updates
Elevate your B2B relationships. Automate support ticket updates, invoice reminders, and project milestones directly through WhatsApp.
Ticket Resolved
Client approved deployment via chat
What Changes With XOBO?
The difference between frustrated clients and seamless technical partnerships.
Faster Resolutions
Clients read WhatsApp alerts instantly, meaning they reply to your dev queries or approvals in minutes, not days.
On-Time Payments
Automated invoice reminders sent directly to the client's phone drastically reduce accounts receivable delays.
Reduced Call Volume
By proactively sending status updates and downtime alerts, you stop clients from flooding your phone lines.
Stop Losing Retainers to Poor Communication.
Your technical delivery might be flawless, but if clients feel left in the dark about ticket statuses, project progress, or outages, they will eventually churn.
- Ignored Emails: Important project approvals and invoice reminders get lost in overflowing inboxes.
- Frustrated Clients: Clients feel ignored when they don't receive proactive updates on high-priority bugs.
- Delayed Projects: Development stalls because your team is waiting days for a client to answer a simple query.
- Manual Reporting: Account managers waste hours manually drafting status updates for every client.
- Disjointed Support: Clients bypass your ticketing system and message developers directly on personal numbers.
Transparency and speed are the pillars of client retention.
XOBO centralizes your communication by bringing your helpdesk, CRM, and billing systems directly into your clients' WhatsApp inbox.
The Cost of Poor Communication
B2B tech companies that provide proactive, multi-channel support see a 35% higher client retention rate.
Built for Tech-First Teams
Everything you need to automate client communication, resolve issues faster, and look highly professional.
Support Ticket Sync
Faster Resolutions
Integrate with Jira, Zendesk, or Freshdesk to send instant ticket updates and grab client approvals directly via WhatsApp.
Automated Billing
Get Paid Faster
Automatically send invoice reminders and subscription renewal links so you never have to chase clients for payments again.
Downtime Alerts
Proactive Communication
Keep clients informed during outages or scheduled maintenance with instant broadcast alerts that prevent support ticket spikes.
Lead Nurturing
Close More Deals
Follow up with B2B leads instantly after they download a whitepaper or request a software demo.
AI Support Assistant
Deflect Basic Queries
Deploy a WhatsApp chatbot to handle common technical FAQs and password reset requests before routing to human agents.
Project Milestones
Keep Clients Happy
Automatically notify clients when a development sprint is completed or a new feature is deployed to staging.
Client Feedback
Improve Services
Send automated CSAT and NPS surveys after a project delivery or ticket closure to measure client satisfaction.
Smart Linktree
Centralized Resources
Give your clients a single branded page for submitting tickets, booking consultation calls, or viewing system status.
Get Started in Four Simple Steps
Connect
Integrate XOBO with your existing helpdesk, CRM, and billing software.
Automate
Set up trigger-based alerts for project updates, support tickets, and invoices.
Support
Provide exceptional, lightning-fast client communication natively on WhatsApp.
Scale
Manage more clients efficiently without needing to aggressively expand your account management team.
Upgrade Your Client Experience Today.
Don't let communication bottlenecks slow down your IT business. Deliver fast, proactive, and personalized support via WhatsApp.